Step Into The Future!
2010 PMC and Friedman User Group Conference
When
Sunday, May 16, 2010 4:00 PM -
Wednesday, May 19, 2010 12:00 PM
Central Time Zone
Where
Crowne Plaza O'Hare - Chicago IL
5440 North River Road, Rosemont, IL 60018
Attire
Business Casual
FEE
View Event Fees
View Event Summary
View Event Agenda
RSVP
Monday, March 22, 2010
Please respond by clicking one of the buttons below
DATAMATE™
Greater Utilization of Report Data
Production reports provide invaluable information about your plant.
• Improved scheduling
• Increased control of production and inventory
• Comprehensive analysis of your business
These are just a few of the benefits PMC Software MATE product production reports provide. Click for a DATAMATE pdf info sheet.
LABELMATE™
Labels are the most important document in a glass plant.
Clear and informative Work-In-Process (WIP) labels help to ensure the accurate routing and fabrication of every lite. Finished Goods Labels enhance your company’s image in the eyes of your customers. They provide your customers with information to easily identify the finished product. With PMC Software’s LABELMATE™ system, you can customize labels generated by PMC’s MATE glass products to better meet your needs as well as the individual needs of your customers. Click for a LABELMATE™ pdf info sheet.
HELPMATE Customer Login Area
Our Customer Login area is specifically for PMC HELPMATE customers (our annual support plan). HELPMATE customers will be contacted and provided with User IDs and passwords to get into our HELPMATE area.
One of the key components of the Customer Area is the VFAQ area. VFAQ's, or Video Frequently Asked Questions, are narrated screen-captured videos showing how to complete specific tasks within PMC Software's MATE products. Each offers a short tutorial audio-visual presentation (typically 2-4 minutes) covering a specific individual topic such as, "How to Add a Glass Thickness Abbreviation", How to Add Inventory", etc.
These are similar to other sites' FAQ areas except we've 'screen-captured' and narrated examples of actually how to do something. This requires a Macromedia Flash plug-in which most browsers generally have.
We will be adding VFAQ's on a regular basis. Once there, feel free to email us with suggestions for topics to be covered.
We have also added an area called "Did You Know" (DKY's). These are short, narrated tidbits of knowledge that might be useful to you. These video vignettes are designed to help you get the most out of working with PMC software or just generally let you know about things that might be useful in your daily plant operations.
Curious about how Float Glass and Mirrors are made? View 2 short videos at the GANA website:
http://www.glasswebsite.com/video/default.asp
Free FTP Transfer Program
CORE FTP LE is a free ftp file transfer program to easily upload/download files to any ftp website. You can find it at http://www.coreftp.com/
New Videos and Frequently Asked Questions added
Five new videos have been added. Log into the Customer Login area of the site. Log in, then scroll down to access some video segments from the LV User Group meeting.
New VFAQs have also been added in the VFAQ area.
PMC Software has added WebEx Conference technology to better serve its customers through meetings, training, demos, etc.
Click here for Instructions for Logging onto a PMC WebEx Support Session.
PMC has added WebEx remote conferencing and support to our arsenal of tools to better help our customers. WebEx can be used in areas where VPN or PcAnywhere access is unavailable. In addition, WebEx can provide support, demos or training to groups of people simultaneously at diverse locations.
We are currently hosting our WebEx sessions through
PSIMeeting.com, an authorized webex Reseller, whose web-based conferencing products are designed around the award-winning conferencing products offered by WebEx. WebEx is the leader in web-based conferencing products with over 60% of the current market share.
These webcasts can offer the same information, at the same time, to all appropriate glass personal in a family of companies. Feel free to contact us if you would like to set up a webcast for different people at multiple locations. For example, if you are rolling out a specific PMC product at multiple plants, we can set up a webcast to deliver the product overview, training or answer “How To” type of questions to all your key personnel in real-time. Not only will they benefit by hearing and seeing the software in operation, but they will also have the opportunity to learn from other's questions or comments.
Likewise, should you be looking into acquiring new technology, through WebEx, PMC can easily provide MATE Product demos to your staff or management in the convenience of your own conference room.
PC-based video training materials
PMC has started utilizing Screen Capturing technology to record product presentations for training, reference and demos. We are now providing on-line and leave-behind audio/video materials for users so you can conveniently view and review product training materials at your own site.
